We hope you will have a great stay at our Guest House and that it will be an enjoyable experience for you. We would ask that you pay attention to the following house rules; both to better your stay and that of people to come.
Normal Check In time starts at 14h00, but every effort will be made to accommodate earlier or later Check Ins (if arranged in advance). It is however, to drop off luggage prior to Check In if desired.
Checkout time is before 10h00. Please tell us in advance if you require a later Checkout and we will do our utmost to accommodate your request.
Room keys on arrival
Room keys will be handed over when you check-in.
Room keys on departure
Please leave the room keys in the room. Guests do not have to lock the door on departure. However please close the door completely when leaving. The gate will open automatically when you exit.
A full English Breakfast is served in the dining room area between 06h30 and 9h00. If you require a different timing for Breakfast, please advise us on arrival. Please check if Breakfast was included in your booking, otherwise it is R60 per person.
Smoking is completely forbidden inside the house and/or guest rooms.
Smoking is permitted outside the house, please use the ashtrays placed in the yard and braai area.
There will be no refunds for early departures, for breakdowns of air conditioner, heater, appliances, etc., if said breakdown is due to weather and /or other conditions over which the house owner has no control.
Please do not use flammables for heating, cooking or the like, irons, candles, etc. in the guest room or in the house without the consent of the Guest House owner.
Please do not use guest rooms for business activities or for any purposes other than accommodation use, without the consent of the Guest House owner.
Valuables, security and storage
The management is not responsible for lost items. Please lock the doors when you leave.
Although the guest house management takes responsible steps to ensure the safety and security of all guests and their possessions, guests retain final responsibility for their own safety and security.
Always keep rooms locked when absent.
Parking is available free of charge for all house guests. Do not park in the way of the electrical motorized gate when in a fully open or halfway open position as it closes automatically after a few seconds.
Do not leave any valuables inside your car while it is parked. Jock-Inn Guest House cannot accept responsibility for the loss or theft of any such articles while your car is parked.
The living room, dining room, kitchen, swimming pool and braai area are common areas of the house and guests are encouraged to use them to their need or recreation, nevertheless there are some rules to abide by:
The Living Room
Guests can use this common area and its appliances i.e. LCD tv and cable TV.
Should be kept as you’ve found it, nice and tidy. If by any chance you notice any dirt please inform the owner.
Avoid making noise or disturbing the other house guests, musical instruments, radios, televisions, stereos, and/or any other source of amplified sound shall be played at a volume that shall not disturb or annoy other guests. We shall pay attention to limiting noise between the hours of 10:00 p.m. and 7:00 a.m.
The Dining Room
Please use this common area to have your meals.
Stove shall be clean and free of food and grease.
Refrigerator shall be clean. Freezer door shall be closed properly. Freezer shall not be over-packed so that enough room is allowed for air circulation.
Cabinets shall be clean and neat. Cabinet surfaces and countertop shall be free of grease and spilled food. Cabinets shall not be overloaded. Storage under the sink shall be limited to small or lightweight items to permit access for repairs.
Sink shall be clean, free of grease and garbage. Dirty dishes shall be washed and put away in a timely manner. Please put back into place all dishes, utensils, etc., properly cleaned after use.
Food storage areas shall be neat and clean without spilled food. Label your food in the refrigerator. Anything not labeled and in non-consumable condition, excluding condiments that are still in consumable condition, will be disposed of.
Trash/garbage shall be stored in a covered container until removed to the collection containers.
Cooking oils or grease shall not be disposed of down the kitchen drain.
The kitchen includes a refrigerator, microwave, coffee and teapot, and limited dishes, glasses, and utensils for light meal preparation. Please clean up immediately after yourself.
The Swimming Pool
Guests may use the pool on their own risk;
No children are allowed near the pool without adult supervision;
Always keep the pool area neat and clean;
The Braai Area
Keep the braai area clean. After use, please leave it as you’ve found it;
Use proper starter fluid or firelighters;
Store the can of starter fluid or firelighters out of reach of children and away from heat sources;
Never leave the braai unattended once it has been lit;
Keep children away from the braai area. Consider a three-foot “kid-free zone” around the braai;